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• How to manually add contact?

  Follow these steps to add a contact manually : Go to the "Lists" tab on the left side menu on your dashboard. Then access the list you wish to add contact to by clicking on its name. There, click on "Add Contacts". Enter the contacts details. Click on "Subscribe".Some readers

• How to import a list of contacts?

  Follow these steps to import a list of contacts to a particular list : Access that list by navigating to it. (Lists > List Name) There, on the left side menu click on "Import Contacts" Click "Next" to proceed and map the imported list fields. ![](https://storage.crisp.chat/userSome readers

• How to bulk unsubscribe email from a specific list?

  Follow these steps to bulk unsubscribe email addresses from a specific list : First, access that list by clicking on the list name. Then, click on "Unsubscribe People" from the left side menu Copy & Paste the list of email addresses (One email per line). Then click "Unsubscribe".Some readers

• How to create a new Segment?

  Segmentation is the act of grouping your contacts by attribute or action. The purpose of segmentation is to bring more personalization into your marketing. How to create a Segment? STEPS: First, you need to access the list you wish to add a segment on. There on the left side menu, click on "Segments", then click on the "+" icon to add a new segment. ![](https://storage.crisp.chSome readers

• How to change email footer?

  "Email Footer" is the bottom section of an e-mail message that contains information related to that list and it does not change from one e-mail marketing campaign to another. To update the Email Footer of a specific list, follow these steps : Access the list you want to update it "Email Footer" by clicking on that list name. Click on "Email Footer" from the left side menu. thSome readers

• How do I export list contacts?

  Follow these steps to export leads : Click on the "Lists" on your dashboard. Click on the list which you want to export. On the left side menu bar, click on "Export Contacts". Choose contacts/segments. Click on "Export as CSV".Some readers

• How to export all contacts (or a segment) from a specific list?

  Follow these steps to export contacts of a particular list : Click on "Lists" on the left side menu, then access the list you wish to export contacts from. Once there, on the left side menu, click on "Export Contacts".Some readers

• How to add emails to a global suppression list?

  What is suppression list? The suppression list is a special type of contact list. There is only one per account (Global List), and it contains email addresses you don't want to send to, to help protect your sending reputation. Email addresses on the suppression list can't be accidentally imported or added to your regular contacts lists. Follow these steps to add emails to the suppression list: Click on "Lists" tab on the left side menu. Then click on "Suppression". ClickSome readers

• How to delete all contacts of a list?

  Follow these steps to delete all contacts of a list : Access the list you wish to delete all its contacts. Click on "Lists" on the left side menu. Click on the "list name" to access it. There, click on "Delete All Contacts". Click on the "Delete All" button to delete all contacts of that list. ![](https://storage.crisp.chat/users/helpdesk/website/77edba9bb795ac00/delete-Some readers

• How to change the default "from email" of a list?

  Follow these steps to change a list default "from address" : Access that list, by clicking on "Lists" tab on the left side menu. Then access the list by clicking on its name. There, on the left side menu click on "From Address". Make the changes you wish then click on **Some readers

• What is a contact?

  Contacts are created automatically on list when someone submitted a page on a funnel or when someone purchased a product. **Contact can have 3 statuses: ** Subscribed: It is a type of contact that is subscribed to a specific list for campaigns or emails. Unsubscribed: It is type of contact that is present in the contacts list but suppressed from different campaigns or emails. Deleted: It is a type of contact that is permanently deleted from the funnel contacts list. |Some readers