How to view an "Automation" report?

Follow these steps to view the report of a specific Automation :

  • Click on the "3 dots" under actions, then click on "Email Report".

  • This will takes you to an overview "Report" page of that "Automation".

  • You can also see other automation reports by clicking on the dropdown menu.

  • To see a detailed report, click on the "3 dots" and then click on "View Report".

  • There, you will see a detailed report of that specific automation.

  • On the left side menu, you can view more details about that automation.

1
Sent to: view all the contacts that this automation was sent to.
2
Opened: view all the contacts who have opened this automation.
3
Clicked: view all the contacts who have clicked on a link on this automation.
4
Didn't open: view all the contacts who didn't open this automation.
5
Bounced: view the bounced emails.
6
Unsubscribed: view the people who have unsubscribed from this automation.
7
Reported spam: view spam/abuse report.
8
Dropped: the email that has been dropped and didn't send email to.
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